Support
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Support
For any further information please contact us. Our team will be happy to assist.
We recommend that you seek assistance from a local installer in understanding and assessing your precise requirements. If you need help in finding a local installer we may be able to help. Please complete the enquiry form.
The boiler needs to be sized to suit the size of your property. To find the boiler required multiply the total floor area of your property x the ceiling height in metres. This will give the volume in cubic metres.
Take the Length x Breadth x Ceiling Height of each room, then multiply this figure by 60.This will give the output in Watts. Divide this by 1000 which will give the KW. Choose a boiler which has this output.
(BOILER SIZE= CUBIC VOLUME OF PROPERTY * 60) / 1000
Thermaflow recommend using a comparison site to find the cheapest single rate tariff available.
There are many factors that come in to play when it comes to running costs such as, a user’s lifestyle, property size and insulation, our unpredictable weather and most importantly different electricity tariffs. On an annual basis we carry out surveys on properties with the Thermaflow boiler installed to show an average of how many kWhr’s our product will use when installed in various homes.
Yes all of our products are 100% efficient.
No, our products are designed and supplied as a pre-plumbed and pre-wired unit with no additional parts or kits needed giving it a plug and play approach allowing ease of installation.
Our team are also available for any technical assistance required during office hours.
Our products can be purchased through any plumbing/heating or electrical merchant or can also be purchased direct from Thermaflow Ltd.
Yes, your heating system is one of the most used appliances in your home and should be serviced annually to keep it in a safe working order.
These systems significantly reduce heating and hot water costs as well as the fact that installing our system means installation in to an existing system becomes much simpler.
This product is guaranteed for 12 months for any labour charges incurred by a fault on the product due to a manufacturing defect only. In addition the product is guaranteed for 24 months from date of installation for parts subject to an annual service carried out by a competent engineer and a copy forwarded direct to Thermaflow Ltd. either by post or email on completion of the service.
It is advisable that the appliance is serviced annually, any chargeable parts issued within the applicable guarantee period still benefit from the 12 month warranty from the date of issue by the manufacturer.
*THE SYSTEM MUST BE INSTALLED TO MANUFACTURERS INSTRUCTIONS TO PREVENT YOUR WARRANTY BEING VOID*
These products are guaranteed for 12 months for any labour charges incurred by a fault on a product due to a manufacturing defect only. In addition each product is guaranteed for 60 months from date of installation for parts subject to an annual service carried out by a competent engineer and a copy of the service details forwarded direct to Thermaflow Ltd. either by post or email on completion of the service.
It is advisable that both products are serviced annually, any chargeable parts issued within the applicable guarantee period still benefit from the 12 month warranty from the date of issue by the manufacturer.
*THE SYSTEM MUST BE INSTALLED TO MANUFACTURERS INSTRUCTIONS TO PREVENT YOUR WARRANTY BEING VOID*
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